I signed up for Skillshare as a free trial.
The day BEFORE my trial was supposed to end I got the email from them thanking me to Premium.
Obviously, I was confused. It's normal for companies to provide free trials in hopes that you enjoy the item enough to really pay for it. What is not normal is for the company to LIE to you and bill you daily before the free trial is supposed to even end, in effect frees you and stealing your money. I was furious.
I looked on the internet and after 30 minutes of digging, I found a phone number for the company (Red flag, and exactly what legitimate company doesn't have an easily accessible customer support number?) . I called this number and it moved right to voicemail. The voice on the research appeared like some stoned college child, finish with "ums" and "likes" (Red flag amount two). At this point I was freaking out cause all these adventures were causing me to think this really was a scam. The only option left to me is to write them an email via their site. This was over 3 months before, and I've yet to have a response.
I am appalled at the way that they handle business (by tricking their customers, then ignoring their concerns). They stole my money without warning and are now unreachable.
I went back on their own website and even their advertising for Premium is really a lie. It clearly states that your Premium account is cancelable at anytime. What they actually mean is you're able to cancel it so that it won't renew at the next billing cycle (which can be an whole year!!) . They're Skillshare Review: Making Money as a Teacher on Skillshare - Maddy ... crooks. If their content were good, I would have happily continued using their services, but all their videos are things I could locate on YouTube or other places for free. The only thing I an do now is spare others the hassle.
DO NOT sign up for your free trial. Should you do a bit more research you will find a plethora of different reviews like mine.
Proceed to Lynda.com or even YouTube. Please, do not make the identical mistake that I did, and stay away!!
I composed Skillshare a final time, and it feels like from the previous 4 weeks they've upped their customer service match. I got a biased response apologizing to my prior experience and having an offer to refund me all of my money. This gesture has been more than I anticipated, and I am grateful to know that individuals do really work at this company, and it seems they are listening to the negative reviews and also trying to create a better firm.
